The mission of the Burlington Performing Arts Centre is to provide the people of Burlington with a broad range of excellent performance opportunities that will both inspire and delight. the centre delivers diverse, world-class arts and entertainment to the community and showcase Burlington and its arts community to the world.
Reporting to: Audience Services Manager
Duties:
- act as foh coordinator, coordinating and executing rental or professional series events. supervising p/t bar staff and volunteer crew.provide excellent customer service and assist patrons with any concerns
- ensure safety and security for patrons, staff and volunteer core
- communicate positively and professionally with staff, volunteer core, patrons, and clients
- provide briefings to staff prior to event and manage event details as required
- provide ongoing coaching and motivation to staff and volunteer core
- monitor operations and identify areas of challenge
- assist audience services manager in maintaining policies and procedures
- assist with performance reviews and department administration
- train staff as required
- assist with the advancement of presenting series and rental events
- fulfill hospitality riders and provide settlement details as required
Must be available to work flexible schedule, including daytime, evenings, weekends and holidays as required.
- minimum of 2 years previous supervisory experience or management experience in an arts setting required
- superior customer service skills and problem solving skills
- self-motivated candidate with excellent communications and interpersonal skills
- organization and diplomacy skills essential
- ability to adapt to change
- basic computer knowledge
- smartserve, first aid, cpr and aed training required
- previous training experience is an asset
Part - time: average of 1000 hours per year. Contract to end June 30, 2016.
Electronically: bpacjobs@burlington.ca
Fax: 905-681-6002
Mail: 440 Locust Street, Burlington, on L7S 1T7
Application deadline: Wednesday April 8th, 2015 by 5 pm.
We thank all applicants for their interest in this position. Please note that only applicants granted an interview will be acknowledged.
No phone calls please.