Manager of Cultural Services - Municipality of Meaford

This position provides management, leadership, and promotion of activities to support arts and culture services in the Municipality, including Meaford Hall Arts & Cultural Centre, Meaford Museum, and Tourism and Marketing Services.

Role Specific Duties and Responsibilities

Management & Leadership:

1. Provide overall leadership to the Cultural Services team, management of direct reports and human resources administration which includes:
2. work planning, scheduling, payroll processing and assessment of staffing needs, authorizing overtime, and leaves of absence,
3. hiring/promotion, onboarding, training, staff development, coaching/mentoring and conducting performance management reviews,
4. conflict resolution, discipline and termination recommendations,
5. promote shared team goals and collaboration among members.
6. Accountable to ensure staff are knowledgeable of applicable health and safety legislation, including those specific to an assembly occupancy facility, are trained to act appropriately in emergency situations, practice safe program delivery, and operate equipment and materials safely utilizing safe work practices. Have a full understanding of Ontario liquor laws and applicable rules and regulations of a licensed facility. Ensure that documented procedural information is available and that necessary reports/follow-up to near misses and incidents are completed in a timely manner and reported accordingly.
7. Prepare business plans, annual operating and capital budgets, and fees and charges pertaining to Cultural Services in consultation with the Director. Monitor overall performance of Cultural Services against the business plan and budget, including authorization of expenditures. Prepare operating and capital budget variance reports and corrective actions as required. Administer/monitor the approved annual budget including authorization of expenditures.
8. Prepare business analyses for related divisions and assist with reports and recommendations for Council. Attend Council, committee, community and other public meetings and events as required. Make presentations and provide advice/guidance on Cultural Services related issues and strategies, new/pending legislation and regulatory guidelines. Initiate actions required by Council and coordinate and monitor assigned tasks emerging from meetings as directed by the Director.

Cultural Development:

1. Lead the development and maintain Strategic Plans for Meaford Hall and Meaford Museum.
2. Lead and oversee collaboration with community groups to prompt ideas and suggestions for continuous improvement to arts, culture, and tourism services.
3. Provides management of museum services, ensuring that the services meet Council directions and provide excellent customer service.
4. Develop, review and revise divisional policies and procedures, service levels and standards/performance measures, administrative processes and statistical information.
5. Act as a liaison and/or resource to municipal departments and community organizations to promote cultural development, foster partnerships and maximize usage of the facilities, including public relations and public speaking engagements.
6. Liaise with Community stakeholders, groups and community partners to promote tourism and culture.
7. Develop and update current cultural and heritage program resources and interests within the community.
8. Develop grants and sponsorship from public and private agencies including the Meaford Culture Foundation.

Meaford Hall Operations & Programming:

1. Have a comprehensive understanding of the complexities of managing a performing arts centre and community space, including finance, contract negotiations, community cultural development, and health & safety aspects of a licensed performance venue.
2. Responsible for all performances at Meaford Hall including artistic direction, programming, scheduling, training and supervising staff, box office and bar operations.
3. Plan, execute and promote community arts and culture programs, a variety of events, and art exhibits at Meaford Hall.
4. Develop new programming to maximize revenue and increase the use of Meaford Hall for commercial purposes as well as for community groups and the public to meet the needs and maximize the potential usage of the facility.
5. Work in partnership with other departments and stakeholders to market and promote Meaford Hall. Oversee the development and updating of marketing, advertising, promotional and program information/materials and resources. Build partnerships with media outlets and participate in promotional opportunities.
6. Identify marketing and audience development strategies.

General Duties and Accountabilities (All Municipal Roles)

1. Provides and maintains a high degree of confidentiality and security of information at all times.
2. Perform other duties as assigned in accordance with department and corporate objectives.
3. Ensure compliance with the Occupational Health and Safety Act, and other applicable legislation, department policies/procedures/practices, operational guidelines, and perform safe work practices.

Contacts and Interactions

• Communicates regularly with administrative, technical and box office staff, Committee and Board members, Municipal staff, visitors, patrons, artists, musicians and theatre groups,